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Ironkey Rebranding Notification:

Effective August 1, 2016 all Ironkey USB drives will be rebranded. All Ironkey drives from this point forward will have a Kingston VID. Some corporate users may have to change security settings to allow for the use of these drives.

IronKey Secure Sessions Notification:

Effective March 1, 2016 the IronKey Secure Sessions Tor server relay will discontinue service. We apologize for any inconvenience. Visit http://www.torproject.org/ to find an alternate solution.

ePolicy Orchestrator (ePO) 5.3 Notification:

During a recent release of ePO 5.3, a change in the Intel Security ePO API that provides a mechanism for communicating events to the eOP console was identified. The result is that events for Encrypted USB managed devices are not recorded or displayed in the console. Official support is currently for ePO versions 4.6, 5.0 and 5.1. We are are working closely and urgently with Intel Security to resolve this issue. We recommend that customers do not upgrade to ePO 5.3.x until this issue is resolved. If you encounter this issue or are awaiting a fix, please contact ironkeysupport@kingston.com. Our Technical Support team will record your contact information and alert you once the issue has been resolved.


Please visit the Special Notification Archive to view past notifications.


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