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ePolicy Orchestrator (ePO) 5.3 Notification:

During a recent release of ePO 5.3, a change in the Intel Security ePO API that provides a mechanism for communicating events to the eOP console was identified. The result is that events for Encrypted USB managed devices are not recorded or displayed in the console. Official support is currently for ePO versions 4.6, 5.0 and 5.1. We are are working closely and urgently with Intel Security to resolve this issue. We recommend that customers do not upgrade to ePO 5.3.x until this issue is resolved. If you encounter this issue or are awaiting a fix, please contact Our Technical Support team will record your contact information and alert you once the issue has been resolved.

File Audit Available In Early Availability:

File Audit allows your organization to run file audits on Secure Storage devices to capture and report the files and directories in the secure partition of managed devices. Devices report the audit data securely to a supported log server, or report server. File Audit addresses the need to identify files on lost or stolen IronKey devices; satisfying enterprise risk compliance, audit requests and to identify improper data custody. File Audit is licensed as a separate feature in IronKey Enterprise Management that is available in early availability. File Audit is available for S250 and D250 devices using IronKey Enterprise Please contact IronKey Product Management - Rolf Wagner at

Force Update Ensures End Users Perform Device Updates:

Force Update enables the enterprise administrator to force end users to update their IronKey Secure Storage devices via group policy. The administrator configures a grace period for the end user to complete a device update. If a device is not updated within the grace period it is put into read-only mode until the update is completed. Force Update is available for S250 and D250 devices using IronKey Enterprise

IronKey WorkSpace W700SC Managed By EMS:

IronKey's Workspace W700SC is now manageable through this service. With the IronKey Workspace W700SC, active-duty military personnel, government employees and federal contractors can use their CAC or PIV smart cards to unlock their IronKey Workspace W700SC drive so agencies are in full compliance with HSPD-12. For more information, visit

Release of IronKey Enterprise for S250 and D250:

IronKey Enterprise for S250 and D250 devices is now available.

  • Resolved an issue where not all special characters are accepted in the password if policy requires special characters.
  • Updated expired certificates and added additional root certificates.
  • Resolved an issue where Admin Console did not report correct device version after update.

Please visit the Special Notification Archive to view past notifications.

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