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"The Linux client does not yet support this device's login policy" error appears when unlocking an Enterprise device.
Reference Number: AA-02410 Views: 13424 Created: 04-06-2012 10:46 AM Last Updated: 11-24-2014 12:19 PM 0 Rating/ 1 Voters


When attempting to unlock an IronKey Enterprise device in Linux, one may receive the following error message.

 

"The Linux client does not yet support this device's login policy.  Not authorized to attempt to unlock this device."

 

This message is displayed because Silver Bullet is enabled on the device and the Linux unlocker does not support Silver Bullet.  An administrator could create a new policy without Silver Bullet, and then assign the policy to this device.  It would then be possible to unlock the device on computers running the Linux operating system.

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