All
IronKey devices (S100, S200, D200, S250, D250, S1000, H300, and H350)
permanently self-destruct after 10 consecutive incorrect password attempts. The
Enterprise versions have the option to have a different count set by your
IronKey System Administrator. The Basic versions have the option to be
configured to perform a reset rather than self-destruct. The Personal versions
have no options.
Self-destruct
means the flash memory is erased, the AES encryption keys are erased, and the
IronKey is permanently unusable; there is no way to reset the device or
use it again once the self-destruct has been performed.
Displayed
are ample warnings about incorrect passwords and device self-destruction. Each
incorrect password attempt will display a warning indicating the remaining
number of password attempts. Additionally, after every 3 consecutive bad
password attempts you must remove the device and re-insert it.
The
last password attempt displays at least 2 very distinct warning messages
stating this self-destruction is permanent and there is no way to recover an
IronKey once it has self-destructed, and the action will void the hardware
warranty. The IronKey limited hardware warranty covers hardware
manufacturing defects only. Devices that have self-destructed
are not eligible for replacement.
If
you have no means to recover the lost password there are only two
recommendations:
- Hold onto the IronKey in the hopes the password will be remembered.
- Let the self-destruct run and dispose of the IronKey.
If
you've used the Secure Backup utility included with every S100,
S200, D200, S250, D250 IronKey device, then you can restore your backup to a new IronKey
of any of these models. Please review this procedure in the appropriate User
Guide for your specific IronKey model and version.