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Application Error 3031
Reference Number: AA-03525 Views: 1852 Created: 05-21-2019 03:48 PM Last Updated: 05-21-2019 03:53 PM 0 Rating/ Voters

Error 3031 is when the device is configured to use a proxy server for Internet access, but no valid proxy server has been entered. This is usually only used if you are behind a secure network that uses a proxy server. This is fairly rare, and if you're behind a proxy server, you'll need to speak with your network administrator for the correct address.

The most common fix for this issue is as follows:

1. Insert and unlock your IronKey device.

2. Go to the Settings > Networks Settings menu.

3. Select "Use System Settings". If this option is already enabled, select "Direct Connection".

4. Click "Management" to save the change and return to the Applications List.

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