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Drive mapping issue with Windows 10
Reference Number: AA-03554 Views: 28840 Created: 05-31-2019 02:16 PM Last Updated: 05-31-2019 02:16 PM 0 Rating/ Voters

When you connect a device to a Windows 10 machine, no drives are mapped in “File Explorer”

Cause: Automount is disabled on the Windows 10 system.


  1. Enter ‘diskpart’ in the “Search the Web and Windows” dialog box.
  2. Launch the diskpart command prompt.
  3. Enter: ‘automount enable’ on at the diskpart prompt.

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