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1 Defender Management Code

Do I need to keep the Management Code secret? The Management Code for the F100, F150, and F200 does not give access to any private data or use of key material so there is no security threat from knowing the Management Code. Its main purpose is to allow device…

2 Disable the Encryption Software on a Flash Drive

If the encryption of data is not needed, can it be disabled on a Defender drive? The objective of the Defender family of drives is security of the data stored. The F100, F150, and F200 employ FIPS 256 bit hardware encryption to accomplish this. There is no…

3 Defender Access is Blocked

I am the only administrator of the Defender device, what should I do if my password and bio-metric access is blocked? For the Defender F100, F150, and F200 you can no longer manage the Defender device because you can not access the device as an administrator…

4 Versions and Compatibility of Defender F100, F150 and F200

What operating systems support the Defender F100, F150 and F200 flash products? What is the current released version of software and firmware? The compatibility of the Defender series of flash drives is dependent on the software used for logging in to the…

5 Defender Drives on Mac Computer

Are the Defender drives supported on a Mac computer? Yes, the F100, F150, and F200 are fully supported on Intel based Mac platforms running OS X 10.5 and up. For Mac OS X 10.6 and OS X 10.7, a firmware update may be needed, for early devices. Contact support…

6 Defender Drive Shows as "Locked"

When connecting a Defender flash or hard disk drive, it shows as "Locked." When a Defender product is connected to the computer, the writable drive will appear as "Locked" until a successful login operation is completed. This will be true for the Defender…

7 ACCESS Enterprise - Benefits and Supported Products

What is ACCESS Enterprise and what benefits result from its use? What products are supported? ACCESS Enterprise is a software package that offers a managed deployment of Defender devices, F100, F150, and F200. Benefits are: Control device configurations and…

8 Defender Drive Administrator

If I use Defender for my own purposes, should I just be a device Administrator since I am the only user? This is not advisable. For the F100, F150, and F200 it is recommended that you always create an administrator with a reliable means to authenticate (be…

9 Defender Antivirus Capability

Is the antivirus option for Defender devices usable on all Windows operating system platforms? Yes, the antivirus option for the Defender F100, F150, and F200 is compatible with Windows 7, Windows Visa and Windows XP. It is not, however, supported on the…

10 FIPS Certificate Number for Defender Devices

What is the FIPS Certificate Number for the Defender Devices? Below is the link for the F100, F150, and F200+Bio drives. Simply scroll down to cert # 1269? http://csrc.nist.gov/groups/STM/cmvp/documents/140-1/140val-all.htm If additional information for these…

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