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111 How to change or disable the HotKeys (keyboard shortcuts) for Identity Manager

Certain Identity Manager functions can be controlled by HotKeys (keyboard shortcuts). To change or disable HotKeys in Identity Manager: Click "Settings", and then click the "Advanced Settings" tab. For each feature, hold the keys down (for example, Ctrl+Alt+I…

112 Sometimes the Identity Manager automatically submits my login information, and other times it does not for the same website. Why?

You may experience a situation where the Identity Manager logs you in, and other times for the same website it only fills in your username and password without submitting it. When you visit a website by using the Identity Manager (via the Auto button, the…

113 How is a Software RSA Token used compared to a Hardware RSA Token?

Two methods of managing Tokens exist when an RSA Server requires the use of a PIN: * When using a hardware-generated PassCode with a PIN, the user most often needs to append the PIN to the end of the PassCode that the Token generates and displays to the user.…

114 How to add additional devices to an Enterprise user

Here are the steps you can follow to add additional devices to a user. Unlock one of your Sys Admin devices Click on the my.ironkey.com link in the IronKey Control Panel Once logged onto my.ironkey.com, click on the Admin Console tab Click on Manage Users…

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