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21 Tutorial - Updating Your IronKey

Tutorial - Updating Your IronKey

22 How do I restore data to my "Legacy" IronKey drive?

If you ever need to restore files to your IronKey, the steps below may assist with recovering data to a "Legacy" IronKey drive. Plug your IronKey into your computer and unlock it. In the IronKey Control Panel, click on "Secure Backup". In the Secure Backup…

23 A simple walk through on backup/restore

Being a new user to the IronKey, there may be a little confusion using the Secure Backup feature of the IronKey. Before backing up your complete IronKey drive, perform a simple test. Create a Folder in 'My Documents' called *Test Backup* Launch Secure Backup…

24 How do I back up my IronKey data?

You can create an encrypted backup of your IronKey's data onto your local computer. That way, if you ever lose your IronKey or accidentally delete important files, you can safely restore them to a new or existing IronKey. To back up your IronKey, follow these…

25 What is the backup manifest file and how do I resolve problems with it?

The encrypted backup manifest (IKSecureBackup.ikmfst) and key (IKSecureBackup.ikk) files are used to specify the directory structure and credentials of the backup file set. These files are located at the root of the backup file set and may be hidden on your…

26 How do I restore my lost IronKey's data to a new IronKey?

One of the most appreciated IronKey features is the ability to restore backed-up data to a new IronKey. Here are the steps to do that: After initializing your new IronKey with a password, you should bind it to your existing my.ironkey.com account, by clicking…

27 How to reset your Online Account password and recover your IronKey device password.

Please note: IronKey x250 models do not create an Online Account that you can login to at https://my.ironkey.com as all account activities are initiated via the device itself. If you are unable to unlock your IronKey Personal device and cannot remember your…

28 I created another Admin, but every time they attempt to login to the Admin Console they receive a message stating that the device is awaiting approval?

Adding any type of Admin to your Enterprise account requires a second level of approval by an existing System Admin. Insert and unlock a System Admin device. Click on 'Admin Tools' within the IronKey Control Panel. Select 'Admin Approval'. Click 'Check for…

29 Can I change my username for my.ironkey.com?

Once an IronKey device has been tied to an online account, it cannot be tied to a new account, nor can the username be changed. This is similar to creating user accounts in Windows or email accounts-- the username cannot be changed once it has been created.…

30 How do I access my IronKey account?

There are two ways to access your my.ironkey.com account: To gain full access, plug your IronKey into your computer, unlock it, and click on the "my.ironkey.com" button in the IronKey Control Panel. If you lost your IronKey, you can access your account in…

31 S200 & D200 - Updating Your Registered Email Address At my.ironkey.com

To update your e-mail address associated with your IronKey Online (my.ironkey.com) Account, please follow the steps below. Remember in order to do this, you have to log into your my.ironkey.com account from the IronKey Control Panel. You cannot make these…

32 How do I obtain an IronKey Enterprise Activation code?

IronKey Enterprise devices are designed for large-scale deployments and the use of a centrally managed IronKey Enterprise Management Service (a yearly license per device and separate purchase) where you would then issue device activation codes. You will want…

33 IronKey Support for Firefox

Mozilla has released Firefox 21. Due to changes in how Firefox interacts with extensions, this update will break the functionality of many Firefox extensions, including IronKey’s Identity Manager and Secure Sessions extensions. IronKey is committed first…

34 Where can I find the source code to programs on the IronKey?

IronKey uses open source software from a number of vendors and individuals. Anyone who has purchased an IronKey has received hardware, software and access to services that are built upon open source software subject to the GNU GPL, BSD, Mozilla Public, and…

35 S200 & D200 - Password Change on Enterprise device?

You can change the password on an Enterprise device with the Admin Tools from a System Admin device. Here are the steps for doing this. Insert and unlock one of your sys admin IronKey devices Plug in the device with the unknown password (If prompted to run…

36 IronKey Response to USB Vulnerability Report

IronKey Response to USB Vulnerability Report USB Vulnerabilities Exploited – IronKey Customers Protected! January 5, 2010 1. What is the news relating to a hack of NIST-certified USB Flash drives with hardware encryption? On January 4, 2010, it was widely…

37 What is the diference between S200 and D200 devices

The S200 devices use SLC (Single Layer Cell) memory which is faster and longer lasting (approximately 100,000 writes to each memory block). The D200 devices use MLC (Multi Layer Cell) memory which is generally the type of memory that is found in the majority…

38 How can I configure my D200 or S200 IronKey to work behind a proxy server?

Important: The following information applies to D200 and S200 devices only: (S250 and D250 Proxy settings are managed through your local Web Browser and not in the Device Control Panel.) Sometimes your IronKey needs to communicate over the Internet, such…

39 What processes should I white-list within my security or anti-virus software for IronKey devices?

The following processes should be white-listed or exceptions made within your security or anti-virus software to allow the IronKey to perform as specified. ironkey.exe (IronKey Control Panel & IronKey Identity Manager) SecureSessions.exe (IronKey Secure…

40 Manual Update of Mozilla Firefox

In order to ensure your onboard Firefox browser is fully up-to-date, you should manually check for updates. Here is how to do this: Insert and unlock your IronKey. Launch the onboard Firefox. Click on the "Help" toolbar menu. Select "Check for updates". If…

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