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21 How do I import my Internet Explorer Favorites into my Firefox Bookmarks?

If you wish to import your Internet Explorer favorites into you Firefox bookmarks, you can do this through the Bookmark options in the Firefox browser. In the Firefox browser, go to 'Bookmarks' > 'Organize Bookmarks'. Select 'Import and Backup' > 'Import…

22 Manual Update of Mozilla Firefox

In order to ensure your onboard Firefox browser is fully up-to-date, you should manually check for updates. Here is how to do this: Insert and unlock your IronKey. Launch the onboard Firefox. Click on the "Help" toolbar menu. Select "Check for updates". If…

23 How Do I Import a Digital Certificate into my IronKey Devices

Follow the steps below to use Mozilla Firefox to import your Digital Certificate: Launch the onboard Mozilla Firefox from the IronKey Control Panel. In Firefox click on Tools>Options>Click on Advanced. Be sure you click on the 'Encryption' Tab beneath.…

24 What processes should I white-list within my security or anti-virus software for IronKey devices?

The following processes should be white-listed or exceptions made within your security or anti-virus software to allow the IronKey to perform as specified. ironkey.exe (IronKey Control Panel & IronKey Identity Manager) SecureSessions.exe (IronKey Secure…

25 D250 and S250 OS Compatibility

What operating systems does the IronKey work on? ======================================= IronKey devices with the latest software updates work on these operating systems: Windows XP (SP2+), Windows Vista, Windows 7, Windows 8 MAC OS 10.5+ IronKey Unlocker…

26 Using the IronKey in Virtual Machines (White Paper)

INTRODUCTION IronKey devices are implemented by many companies that use Virtual Machines (VMs) for remote administration or everyday usage. To provide support for virtualization, IronKey has developed this white paper to explain the usage and limitations…

27 How do I completely erase my IronKey model S100, S200, D200, S250, D250, S1000, H300, or H350 to give it to another person?

There are four areas of information that you want to "wipe clean" before giving your IronKey device to someone else: Secure Files Volume: This is the data portion of the device that becomes unlocked after you enter the password and it stores your personal…

28 Can I use my IronKey device on a USB hub?

Yes, but for even better performance, we recommend that you plug your IronKey device into a USB 2.0 port directly in your computer.

29 Is the IronKey waterproof?

IronKeys have been designed to be waterproof to military standards, ensuring that your data is protected not only from unauthorized users but also from the elements. The IronKey is laboratory certified to be waterproof to MIL-STD-810F.

30 Unlock my IronKey on a Mac

How do I unlock my IronKey on a Mac? *For IronKey versions 1.3.5.x and later* Plug the IronKey into your computer’s USB port. Double-click the IronKey drive icon on your desktop. Double-click the “IronKey” file. The IronKey Unlocker for Mac appears.…

31 How can I create a SCSI device for my IronKey decrypted volume on RHEL 4.4 OS?

If you are running older versions of Linux such as Red Hat RHEL 4.x, and using the newest firmware on your IronKey devices, the wrong ID string can get acquired by the system. If you are attempting to create a SCSI device for the IronKey's decrypted volume…

32 Does the IronKey have WHQL Certification of Microsoft ?

No, the IronKey device does not have WHQL certification from Microsoft. The drivers used are standard USB drivers provided by the Windows operating system, so we do not have a driver that needs to be digitally signed by Microsoft.

33 Will IronKey or Defender devices work with iOS, Android, or Windows 8 RT?

Unfortunately, IronKey and Defender devices will not work with iOS, Android, or Windows 8 RT, or other tablet operating systems. Ironkey understands that portable computing devices are increasing in popularity and support for these platforms is being considered.…

34 FIPS validation number

If your company requires a copy of IronKey's FIPS validation certificate, it can be found at the following URL: http://csrc.nist.gov/groups/STM/cmvp/documents/140-1/140crt/140crt1149.pdf (Note: This linked file is not hosted by IronKey, and the link has been…

35 How to deactivate a VeriSign VIP credential on an account

If you want to discontinue using a specific VeriSign VIP credential on one of your accounts, and are still able to log into it, you can deactivate the credential on the account website. NOTE: The actual steps might vary depending on the website. The following…

36 Can a virus or Other malware change the boot partition of the IronKey CD-ROM Volume

The IronKey device does not use a boot partition to launch the IronKey Control Panel. Therefore this is not a concern. On Windows, IronKey uses an "autorun.inf" file to automatically launch the IronKey.exe file from the CD volume. On Mac OS, the IronKey Control…

37 How can I change volume drive letters in Windows XP?

If you need to change the drive letter for your IronKey in Windows XP, perhaps because of a drive mapping conflict with another device or network drive, do the following: Click the "Start" button and right-click on "My Computer". Select "Manage" in the pop-up…

38 What can I do to keep my IronKey running smoothly?

The IronKey Support staff recommends running the Windows Check Disk utility on the "IronKey Secure Files" volume. It will help ensure the integrity of the files system on your IronKey by scanning the secure volume and even fixing errors. Here's how: Your…

39 How can I change the drive letters for my IronKey?

If you're in a corporate environment where you have multiple network mapped drives, changing the IronKey drive letters may prevent future conflicts. Here's how you can change the drive letters for the IronKey Unlocker and IronKey Secure Files volumes. Plug…

40 The IronKey Control Panel doesn’t launch when I plug in my IronKey device.

On Windows computers, this usually happens if the AutoPlay feature has been turned off. Mac computers do not have native auto-launch support. First, verify that the LED on the end of the IronKey device lights up when you first plug it into the computer. If…

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