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41 Do you have tips for logging into certain websites with the Identity Manager?

Yes, here are some tips for specific websites: Hotmail.com Hotmail defaults to the remember me option. To enable this website: Go to the website login page. Click the Forget me link. Clear the Remember me on this computer check box. Continue the login process.…

42 How do I back up my Identity Manager passwords?

You can choose to back up your encrypted Identity Manager data to your Online Security Vault in your online IronKey account. That way, if you ever lose your IronKey, you can restore your passwords and files to a new IronKey. NOTE 1: Users of the IronKey Personal…

43 Storing multiple login credentials per website in Identity Manager

You may have an online account where there are multiple logins. To save multiple logins for the same site in the Identity Manager, do the following: Log in with your first credentials and click "Add" when Identity Manager prompts you to create a new account.…

44 I am trying to access a website that asks for my username on one page and my password on a second page. How can I make the Identity Manager work with this?

Requiring a two-stage login is a common security technique, especially in the banking industry. To configure the Identity Manager to work with this type of login, create two accounts in the Identity Manager: one for the login page, and one for the password…

45 Supported VIP Login Websites

T he following is a partial list of websites currently supported by the VeriSign VIP OTP Login. www.ebay.com http://www.ebay.co.uk http://www.ebay.ca http://www.ebay.com.au http://www.ebay.de http://www.ebay.at www.paypal.com (Only USA, Canada, UK and Australia…

46 How do I restore my Identity Manager data from my old device to my new device?

1. After initializing your new IronKey with a password, you should bind it to your existing my.ironkey.com account by: clicking on the 'Activate Now' button clicking on the Existing User button logging into my.ironkey.com with your online username (or email)…

47 Viewing passwords stored in Identity Manager

To view a password stored in Identity Manager: Open Identity Manager, and double-click the account whose password you want to see. Click the "Show Password" button to view the password. You can also click the "Copy" button to temporarily copy the password…

48 How to change or disable the HotKeys (keyboard shortcuts) for Identity Manager

Certain Identity Manager functions can be controlled by HotKeys (keyboard shortcuts). To change or disable HotKeys in Identity Manager: Click "Settings", and then click the "Advanced Settings" tab. For each feature, hold the keys down (for example, Ctrl+Alt+I…

49 My Identity Manager came with three folders in it. Can I change these?

Yes. The Applications, Bookmarks,? and Other? folders are intended to help you get started, and you can rename or delete them. To do this, select a folder and click on the "Edit" button to either rename or delete it. Create new folders and sub-folders to…

50 Can Identity Manager generate new passwords for me?

Yes. Identity Manager can generate a strong, random password for you. Click the Titlebar Menu icon. Click Generate Password. Select a Password Length and click the Generate button. You can view the password by checking the box for Show Password. You can use…

51 What web browsers does the Identity Manager work with?

The IronKey Identity Manager works with the onboard Firefox browser, as well as Internet Explorer 6, 7,and 8 (32-bit). *The IDM is verified to be compatible up to the latest version of the onboard Firefox (3.6.12).

52 Does the Identity Manager back up my information to IronKey’s servers?

IronKey Personal and IronKey Enterprise include an optional service that allows you to back up your encrypted passwords to IronKey's servers. That way, you can restore your passwords to a new IronKey. Your Identity Manager data is encrypted on your device…

53 Does Identity Manager have the ability to fill out forms?

A form-filler is not part of the Identity Manager. However, important data that is not your username or password can also be stored in the Identity Manager. To do so, double-click the account to which you want to associate the new information, and then click…

54 How many accounts can I store in the Identity Manager?

We have tested the Identity Manager with more than 1,000 accounts. You might notice that the Identity Manager runs slower when you have a large number of accounts stored in it.

55 Storing directories as Bookmarks within Identity Manager

Identity Manager can save any location that can be viewed in the browser. It's a great way to bookmark directories on your device or elsewhere. Here's how: Using Windows Explorer (not Internet Explorer) display the directory you wish to bookmark. Copy the…

56 Unlocking an IronKey with a corrupt CD Volume

Even though IronKey has implemented low-level protections against data corruption, it is an inevitable risk of USB flash drives. If you suspect the CD Volume on your IronKey device is corrupt because you cannot access it, and if you have an additional IronKey…

57 How can I change the drive letters for my IronKey?

If you're in a corporate environment where you have multiple network mapped drives, changing the IronKey drive letters may prevent future conflicts. Here's how you can change the drive letters for the IronKey Unlocker and IronKey Secure Files volumes. Plug…

58 Can I change my username for my.ironkey.com?

Once an IronKey device has been tied to an online account, it cannot be tied to a new account, nor can the username be changed. This is similar to creating user accounts in Windows or email accounts-- the username cannot be changed once it has been created.…

59 Should an IronKey device be defragmented to keep it running well?

You should not need to defragment your IronKey device. A spinning disk (e.g., a hard disk) should be defragmented to prevent the read/write head from having to manually move to a different location on the platter to retrieve data. This improves performance…

60 Will my IronKey or Defender drive work with the Microsoft Windows 8 Surface tablet?

The current Microsoft Surface tablet ships with Microsoft Windows 8 RT with the restriction that only applications purchased through the Mircosoft store can be run on the device. As a result of this restriction, the unlocker applications for IronKey and Defender…

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