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1 User Guide - IronKey S/D250 Basic

http://media.kingston.com/support/ironkey/x250/x250-Basic-User-Guide.pdf

2 Ironkey Personal S250 / D250 Datasheet

IronKey Personal S250 / D250 Datasheet

3 Drive mapping issue with Windows 10

When you connect a device to a Windows 10 machine, no drives are mapped in “File Explorer” Cause: Automount is disabled on the Windows 10 system. Fix: Enter ‘diskpart’ in the “Search the Web and Windows” dialog box. Launch the diskpart command…

4 Forgot Password

IronKey Basic devices do not have an Online Account backup feature. Basic devices with IronKey software version 2.0 and later have the ability to be reset instead of self-destruct. If the "Reset the device instead of self destructing" box was not checked…

5 Anti-virus inhibiting IronKey on a Mac

Why is anti-virus inhibiting IronKey on a Mac? When using an IronKey on a Mac with Anti-virus software installed, it is possible to get the following error message after a long delay in mounting the volumes. "Unsupported Device was unable to establish a connection…

6 How do I unlock my IronKey S100, S200, D200, S250, D250, S1000, H300, H350 device if the instructions in the User Guide do not work?

On Windows based computers: Try right clicking on the IronKey.exe file and selecting Run As Administrator. Try disabling the computer security software, or confirm all white-listing is in place for the security software in use: link to KB AA-02495. Try a…

7 When is it safe to lock my IronKey?

We recommend that you lock your IronKey whenever it is not in use. The best procedure is: Save all of your open files. Close any files or applications running from the IronKey (such as Firefox). Ensure the LED is no longer blinking. Click "Lock Drive". You…

8 Can I unlock two IronKeys at the same time?

While you cannot have two IronKey Control Panels running at the same time, you can terminate the IronKey.exe process of one drive (leaving the secure volume still open), and then plug in and unlock the other drive. To do this: Unlock one IronKey (IronKey…

9 IronKey not launching on a Mac with online backup software installed

You may encounter a situation where your IronKey device does not launch on a Mac. The symptoms will be: the IronKey logo will be displayed in the launch bar and will continue bouncing for up to 15 minutes until an error message and crash report are displayed.…

10 What happens when my IronKey self-destructs?

All IronKey devices (S100, S200, D200, S250, D250, S1000, H300, and H350) permanently self-destruct after 10 consecutive incorrect password attempts. The Enterprise versions have the option to have a different count set by your IronKey System Administrator.…

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