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21 D250 and S250 OS Compatibility

What operating systems does the IronKey work on? ======================================= IronKey devices with the latest software updates work on these operating systems: Windows XP (SP2+), Windows Vista, Windows 7, Windows 8 MAC OS 10.5+ IronKey Unlocker…

22 Using the IronKey in Virtual Machines (White Paper)

INTRODUCTION IronKey devices are implemented by many companies that use Virtual Machines (VMs) for remote administration or everyday usage. To provide support for virtualization, IronKey has developed this white paper to explain the usage and limitations…

23 How do I completely erase my IronKey model S100, S200, D200, S250, D250, S1000, H300, or H350 to give it to another person?

There are four areas of information that you want to "wipe clean" before giving your IronKey device to someone else: Secure Files Volume: This is the data portion of the device that becomes unlocked after you enter the password and it stores your personal…

24 Can I use my IronKey device on a USB hub?

Yes, but for even better performance, we recommend that you plug your IronKey device into a USB 2.0 port directly in your computer.

25 Is the IronKey waterproof?

IronKeys have been designed to be waterproof to military standards, ensuring that your data is protected not only from unauthorized users but also from the elements. The IronKey is laboratory certified to be waterproof to MIL-STD-810F.

26 Can government agencies access my IronKey with a master password?

The IronKey is designed to be the world's most secure flash drive. Without the password, the data on the device is not accessible. As part of the security of the device there are no "backdoor" passwords, or ways for us to access the device. Ironkey does provide…

27 Unlock my IronKey on a Mac

How do I unlock my IronKey on a Mac? *For IronKey versions 1.3.5.x and later* Plug the IronKey into your computer’s USB port. Double-click the IronKey drive icon on your desktop. Double-click the “IronKey” file. The IronKey Unlocker for Mac appears.…

28 How can I create a SCSI device for my IronKey decrypted volume on RHEL 4.4 OS?

If you are running older versions of Linux such as Red Hat RHEL 4.x, and using the newest firmware on your IronKey devices, the wrong ID string can get acquired by the system. If you are attempting to create a SCSI device for the IronKey's decrypted volume…

29 Does the IronKey have WHQL Certification of Microsoft ?

No, the IronKey device does not have WHQL certification from Microsoft. The drivers used are standard USB drivers provided by the Windows operating system, so we do not have a driver that needs to be digitally signed by Microsoft.

30 Will IronKey or Defender devices work with iOS, Android, or Windows 8 RT?

Unfortunately, IronKey and Defender devices will not work with iOS, Android, or Windows 8 RT, or other tablet operating systems. Ironkey understands that portable computing devices are increasing in popularity and support for these platforms is being considered.…

31 FIPS validation number

If your company requires a copy of IronKey's FIPS validation certificate, it can be found at the following URL: http://csrc.nist.gov/groups/STM/cmvp/documents/140-1/140crt/140crt1149.pdf (Note: This linked file is not hosted by IronKey, and the link has been…

32 Can a virus or Other malware change the boot partition of the IronKey CD-ROM Volume

The IronKey device does not use a boot partition to launch the IronKey Control Panel. Therefore this is not a concern. On Windows, IronKey uses an "autorun.inf" file to automatically launch the IronKey.exe file from the CD volume. On Mac OS, the IronKey Control…

33 How can I change volume drive letters in Windows XP?

If you need to change the drive letter for your IronKey in Windows XP, perhaps because of a drive mapping conflict with another device or network drive, do the following: Click the "Start" button and right-click on "My Computer". Select "Manage" in the pop-up…

34 What can I do to keep my IronKey running smoothly?

The IronKey Support staff recommends running the Windows Check Disk utility on the "IronKey Secure Files" volume. It will help ensure the integrity of the files system on your IronKey by scanning the secure volume and even fixing errors. Here's how: Your…

35 How can I change the drive letters for my IronKey?

If you're in a corporate environment where you have multiple network mapped drives, changing the IronKey drive letters may prevent future conflicts. Here's how you can change the drive letters for the IronKey Unlocker and IronKey Secure Files volumes. Plug…

36 How can I change the drive letters for my IronKey?

If you're in a corporate environment where you have multiple network mapped drives, changing the IronKey drive letters may prevent future conflicts. Here's how you can change the drive letters for the IronKey Unlocker and IronKey Secure Files volumes. Plug…

37 Should an IronKey device be defragmented to keep it running well?

You should not need to defragment your IronKey device. A spinning disk (e.g., a hard disk) should be defragmented to prevent the read/write head from having to manually move to a different location on the platter to retrieve data. This improves performance…

38 Will my IronKey or Defender drive work with the Microsoft Windows 8 Surface tablet?

The current Microsoft Surface tablet ships with Microsoft Windows 8 RT with the restriction that only applications purchased through the Mircosoft store can be run on the device. As a result of this restriction, the unlocker applications for IronKey and Defender…

39 Permissions To Allow Non-Root Users To Access IronKey x250 in Red Hat Linux

On RHEL 5.1 we can set up permissions to allow non-root users to access IronKeys. You can follow the steps below manually, or run the script "allow_ironkey_rhel5.sh" in \IronKey Unlocker\linux\nonadmin\RHEL51 which will do it automatically. In /etc/udev/rules.d:…

40 Control Panel Application Error 3006

How To resolve Control Panel Application Error 3006: IMPORTANT: Before proceeding, back up your data on the Ironkey including your Identity Manager data. First, run chkdsk to correct and errors: Unlock your IronKey. Open My Computer, and remember the drive…

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