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1 User Guide - IronKey S/D250 Basic

http://media.kingston.com/support/ironkey/x250/x250-Basic-User-Guide.pdf

2 Forgot Password

Basic devices with IronKey software version 2.0 and later have the ability to be reset instead of self-destruct. If the "Reset the device instead of self destructing" box was not checked and 10 password attempts are exceeded, the drive will permanently lock…

3 Drive mapping issue with Windows 10

When you connect a device to a Windows 10 machine, no drives are mapped in “File Explorer” Cause: Automount is disabled on the Windows 10 system. Fix: Enter ‘diskpart’ in the “Search the Web and Windows” dialog box. Launch the diskpart command…

4 Anti-Malware feature on my Personal or Basic IronKey device

Why don't I have the Anti-Malware feature on my Personal or Basic IronKey device? The anti-malware functionality is currently only available on Enterprise devices and only via subscription. Although not officially supported by IronKey, you can use third-party…

5 When is it safe to lock my IronKey?

We recommend that you lock your IronKey whenever it is not in use. The best procedure is: Save all of your open files. Close any files or applications running from the IronKey (such as Firefox). Ensure the LED is no longer blinking. Click "Lock Drive". You…

6 Can I unlock two IronKeys at the same time?

While you cannot have two IronKey Control Panels running at the same time, you can terminate the IronKey.exe process of one drive (leaving the secure volume still open), and then plug in and unlock the other drive. To do this: Unlock one IronKey (IronKey…

7 Using Portable Applications with the IronKey device.

Any application that was built to run in a "stand alone" environment should be able to be run from your IronKey device. If the application installs itself in the registry of the host computer however, then this option will not be available. You can find additional…

8 How do I add a Lost and Found message to my IronKey?

To add a personal Lost and Found message that will appear each time the IronKey is plugged in, do the following: Unlock your IronKey. Click on "Settings". Click on "Lost and Found". From there you can add up to 6 lines for your Lost and Found message This…

9 What happens when my IronKey self-destructs?

All IronKey devices (S100, S200, D200, S250, D250, S1000, H300, and H350) permanently self-destruct after 10 consecutive incorrect password attempts. The Enterprise versions have the option to have a different count set by your IronKey System Administrator.…

10 How to check the model and build version of your IronKey device.

Knowing your IronKey build version can be helpful in troubleshooting issues, as certain versions have different behaviors and features. This article describes the different methods used to check which device you have. Submitting this information with your…

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