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21 Control Panel Application Error 3006

How To resolve Control Panel Application Error 3006: IMPORTANT: Before proceeding, back up your data on the Ironkey including your Identity Manager data. First, run chkdsk to correct and errors: Unlock your IronKey. Open My Computer, and remember the drive…

22 The Mozilla Firefox icon is missing from my applications list in the IronKey Control Panel.

This can happen for a number of reasons, but is usually caused by deleting all files off of the Secure Volume (including Firefox or necessary IronKey files, which may be hidden). There are a number of ways to potentially fix this problem: First verify your…

23 "AppEngine Error (29)" when starting Secure Backup.

After an updating your IronKey device, you may receive "AppEngine error (29): IKUserPrefs_BoxRead - invalid data" when starting the Secure Backup program within the IronKey Control Panel. You can resolve this issue by deleting the application from your IronKey.…

24 When is it safe to lock my IronKey?

We recommend that you lock your IronKey whenever it is not in use. The best procedure is: Save all of your open files. Close any files or applications running from the IronKey (such as Firefox). Ensure the LED is no longer blinking. Click "Lock Drive". You…

25 What is the Virtual Keyboard, and how do I enable/disable it?

The Virtual Keyboard is a powerful tool that helps defeat "keyloggers," malware capable of recording each of your keystrokes. You can manually launch the Virtual Keyboard by pressing CTRL+ALT+V. To enable or disable automatic launch of the Virtual Keyboard…

26 IronKey "Fatal Windows Error (5)"

If a "Windows Error (5)" message appears while initializing your device, a problem occurred while formatting the Secure Files volume. Reformat the device using the Windows Format utility: Plug in your IronKey and unlock it with your password. Click the Windows…

27 User Guide - Imation IronKey x200 & x250 Devices

Ironkey Basic D200 / S200 Ironkey Personal D200 / S200 Ironkey Enterprise D200 / S200 Ironkey Basic D250 / S250 Ironkey Enterprise D250 / S250

28 How to fix IronKey "Network error (35)" or "Error Code: 35"

An "Error Code: 35" message might appear while attempting to check for device software updates. A "Network error (35): An Internet Connection could not be established" message might appear during other operations (such as clicking the Online Account link).…

29 IronKey "Application error (5020)"

While rare, Application Error (5020) may happen when the IronKey Control Panel is open and you are reformatting your IronKey's Secure Files Volume, which is the drive on which all of your IronKey files are stored. To resolve this error, use Windows built-in…

30 Tutorial - Reformatting the IronKey's Secure Volume

Tutorial - Reformatting the IronKey's Secure Volume

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